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Delivery

Delivery During COVID-19

Please read this important information regarding delivery during COVID-19

I am very lucky to be able to continue to make orders during these difficult times and thank you all very much for your continued orders and support. Orders will be dispatched as quickly as possible, but if items do not arrive within the usual time frame of 5 working days, please be patient. Royal Mail are under increasing strain to deliver items.

We will no longer be offering Express Delivery following the Royal Mail suspension of this service. All small items (large letter size) will be sent first class, with larger items (small/medium parcel size) sent second class.

If you would like to send a gift directly to a loved one, we will be more than happy to post direct. We can also gift wrap and add a special message with your order, so just let us know.

If you have any questions regarding an order or delivery, please email or call us on 07765675624 and we will do our very best to help.

Delivery Charges - UK

Glasses Cases, Tags, Purses - £2.15 delivery

Garlands, Bunting, Decorations, cocktail napkins, Egg Cosies - £2.75 delivery

Cushion, Stockings, Baskets, Large Napkins, Tea Cosies, Advent Calendars, Reusable Crackers - £3.75 delivery

All orders sent to a UK address will be dispatched via Royal Mail and will include a tracking number. Orders over £30.00 sent to a UK address will qualify for free delivery (retail customers only).

Non-Mainland UK address (postcodes starting with the letters TR, IM, GY, JE, HS, ZE, AB, IV, KW, PA, PH) are still classed as UK and will qualify for the same delivery costs stated above.

Delivery Charges - Overseas

Delivery to Europe £9.50 - £13.50

Delivery to USA & Canada £10.50 - £20.00

Delivery to Australia £10.50 - £18.00

Delivery to Rest of the World (Non-European Countries Excluding US, Canada, and Australia) £10.50 - £17.00

All orders sent outside the UK will be dispatched via Royal Mail and will include a tracking number. Some items may require a signature upon receipt, dependant on location.

Please note that any tax payable upon receipt of the delivery will be the responsibility of the customer.

Delivery times

We aim to dispatch all orders within 5 working days of receipt of payment, but at busy periods this may take a little longer, especially if ordering personalised products.
Please note that over the Christmas period there will be an increased delivery time, with expected dispatch to take up to two weeks.
We apologise for any inconvenience that this may cause, however feel it is a necessary precaution to ensure that all of our products continue to be made to the highest possible standard.

Express Delivery

We offer an express delivery option to UK addresses at a flat rate of £6.95. Express items will be sent via Royal Mail, and ensures receipt of your order within two working days of payment, if you order before 10am. Please select the Express Delivery option at checkout.

Please note, although Express Delivery covers non-Mainland UK address (postcodes starting with the letters TR, IM, GY, JE, HS, ZE, AB, IV, KW, PA, PH) delivery will be subject to different guaranteed delivery times. For more details please check out the Royal Mail website. https://www.royalmail.com/